Frequently Asked Questions

Is imitation crab a fake meat?

The short answer is no. Surimi is often referred to by many names such as krab, crab sticks, seafood sticks and imitation crab. The reason for this is that surimi is formed and colored to look like crab meat and the final product is commonly referred to as “imitation crab.” Because of the negative association with the word “imitation” in the food world, people assume surimi is a fake meat product when in fact Louis Kemp surimi is made from whole meat Wild Alaska Pollock. Learn more on our about us page.

Can I cook Louis Kemp products?

Surimi seafood is fully cooked and ready to eat right from the package. Because it is already cooked, surimi seafood only needs to be heated through when adding to dishes such as stir-fries, soups and casseroles. We do not recommend microwave reheating because it may produce undesired textural changes.

What is the best way to store my Louis Kemp products?

Surimi seafood should be stored in the refrigerator at a temperature between 32°F and 38°F. If you accidentally leave the product out at room temperature for more than 2 hours, it should be discarded.

The quality of our surimi seafood is far superior if stored in the refrigerator. It can also be frozen; however, freezing may affect its quality. Once frozen, the “use-by” date on the package becomes invalid, and product should be used within 6 months. Thaw frozen surimi seafood overnight in the refrigerator or under cold running water. Once thawed, the product should be consumed within 3 days. Refreezing of thawed product is not recommended.

Does the “use-by” date matter?

Please consume Louis Kemp surimi seafood before the “use-by” date printed on the package. The use-by date is valid as long as the product is in its original packaging and unopened. Product that is past date should be discarded. Once opened, the product should be enjoyed within 3 days.

I have specific allergies, can I eat Louis Kemp products?

Your health and safety are of utmost importance to us, and we recognize the potential severe consequences some consumers may encounter due to undeclared allergens in food products. We fully comply with current federal laws governing the labeling of food allergens, so you can rest assured that our product labels clearly communicate the presence of the following major food allergens: crustacean shellfish (crab, crayfish, lobster, and shrimp), eggs, fish, milk, peanuts, soy, tree nuts, and wheat. When these allergens are present in our products, you will find either a parenthetical listing of the allergen immediately following the ingredient common name, along with a ‘contains’ statement listing the allergen immediately following the ingredient statement.

If you have any concerns about an allergy or sensitivity to an ingredient that is not listed above, please see our contact us page for info on how to reach us and we will confirm if the ingredient is used in our products. Because product formulas are occasionally revised, it is important to review the ingredient statement before purchasing.

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